The buying of plays or inflating plays through services is against the Mixcloud Terms of Use and we take any report of plays being bought for a show very seriously.
How to report a show you think has fake plays
If you suspect a show has fake plays then please fill in the form here. Our Support Team will investigate any report and act appropriately.
If your show is found to have fake plays
As the buying of plays is against the Mixcloud Terms of Use, we will remove any show that is found to have fake plays attributed to it.
We will contact you via the email address connected to your Mixcloud account to warn you that this show has been taken down.
At Mixcloud we operate a Three Strike system for any actions against the Terms of Use. If you are found to have bought fake plays this will count as one strike. At the third strike, your account and all shows will automatically be removed
What if I find that one of my shows has been given fake plays?
If you suspect one of the shows you have uploaded has been given fake plays without your knowledge then please contact us directly via support@mixcloud.com or the request form here
If we recognise fake plays on your show and you have not contacted us about this then we will assume you had knowledge of the fake plays and remove the show, putting a strike against your account.