You can cancel your Mixcloud subscription at any time via your account settings at:
https://www.mixcloud.com/settings/payments/
On your computer
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Navigate to your payment settings
- This link will take you directly to your payment settings https://www.mixcloud.com/settings/payments/
- Alternatively, you can find these settings by:
- Logging into Mixcloud at https://www.mixcloud.com/
- Clicking on your profile picture in the top-right corner
- Clicking Settings in the menu
- Clicking Payments in the menu on the left:
- Click My billing info
- You'll be redirected to our payment provider's secure portal where you can view your current subscriptions ('plans'), payment and billing information, and past invoices.
- You'll be redirected to our payment provider's secure portal where you can view your current subscriptions ('plans'), payment and billing information, and past invoices.
- Find the subscription you'd like to cancel and click the Cancel plan button.
- Review the information about when your cancellation will be effective from and confirm your selection by clicking Cancel plan again.
On your phone or tablet
While it's not currently possible to cancel directly within the mobile app, we've made it quick and easy to cancel using your mobile device's browser.
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Navigate to your payment settings on your mobile device
- Tap this link to navigate to your payment settings: https://www.mixcloud.com/settings/payments/
- If this link opens the app instead of your device's browser, please copy-paste the link directly into your browser's search/address bar.
- If you're not signed in on your mobile browser, you'll be prompted to sign in now.
- Tap My billing info
- You'll be redirected to our payment provider's secure portal where you can view your current subscriptions ('plans'), payment and billing information, and past invoices.
- You'll be redirected to our payment provider's secure portal where you can view your current subscriptions ('plans'), payment and billing information, and past invoices.
- Find the subscription you'd like to cancel and tap the Cancel plan button.
- Review the information about when your cancellation will be effective from and confirm your selection by tapping Cancel plan again.
When will my subscription be cancelled?
When you cancel your subscription, this will take effect from the next renewal date.
Please make sure to cancel your subscription before your next payment is due to avoid unwanted charges. We recommend reviewing our Paid Subscriptions Policy for more information about renewal and cancellation terms.
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If you need further assistance with cancelling your subscription or have any other questions, please fill out this form and we'll get back to you as soon as possible.