Where can I find Ticketed Live Streams on Mixcloud?
Ticketed Live Streams on Mixcloud will be shown on creator profiles and their social media. You may also receive email notifications from creators you’ve shown interest in.
How do I buy a ticket for a Tickets Live Stream?
To buy a ticket for a Ticketed Live Stream, go to the link given in the social media post or email notification informing you about the event. Clicking on the link will take you to the ticket page for that Live Stream.
Once on the ticket page, click on the button to the left of the page to enter our payment system and purchase your ticket. Please note that you can use credit/debit cards, Google Pay and Apple Pay to purchase tickets on Mixcloud and note that tickets can only be purchased via the desktop platform or a mobile browser.
Confirmation of your payment will arrive via email to the address connected to your Mixcloud account.
Once I've bought a ticket how do I view the stream?
When the live stream starts you will be able to view the stream by clicking on the link in the email notification or by going to the same link to the ticket page while logged in to the account that you used to buy the ticket. This will take you through to the stream.
See our article here for more information on how to view a stream on Mixcloud Live.
Will the Ticketed Live Stream be available to view on mobile apps?
Yes, like with all Mixcloud Live streams, this Ticketed Live Stream will be available via both the iOS and Android apps. For more information see our article here.
Please note that you will need to have updated your app to the most recent version to ensure viewing works.
The Ticketed Live Stream has already started, can I still buy a ticket?
Yes, you'll still be able to buy a ticket during the event. Tickets will be available via the same ticket page.
Can I buy a ticket for someone else?
As tickets are connected to the account used to purchase that ticket, you won't be able to buy tickets for another person or account.
I'm having trouble buying a ticket
Get in touch with our Support Team by emailing firstname.lastname@example.org or by filling in the form here. Make sure to put information about the ticket you’re buying in the subject of the email or request.
I can’t log in to my account when buying a ticket
If you’re having trouble logging in to your account then see our article here for help.
I don't want to watch the stream anymore, can I get a refund?
You can find the full reasons for receiving a refund in our Mixcloud Live Ticketed Event Terms here.
I want to run my own Ticketed Live Stream
We are currently trialling Ticketed Live Streams on Mixcloud and so are not able to provide this service for all users. However, if you’d like to enquire about setting up a Ticketed Live Stream on Mixcloud fill in the form here.